Sisco SPT-EL400B User Manual

The Sisco SPT-EL400B is a professional-grade label printer designed for high-volume industrial and commercial use. It features thermal transfer printing technology, supports a wide range of label materials, includes Ethernet and USB connectivity, advanced label design software compatibility, and a durable metal construction. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Network & Devices 7. Printing Labels 8. Maintenance & Consumables 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Thermal print head, Media roll holder, Ribbon cartridge slot, Control panel with LCD display, Connectivity ports, and Cutter mechanism.

Feature	Description
Print Technology	Thermal Transfer (TT) for durable, long-lasting labels
Maximum Print Width	4.1 inches (104 mm)
Print Resolution	300 dpi (dots per inch)
Connectivity	Ethernet (10/100), USB 2.0, Serial (RS-232)
Media Types	Paper, Polyester, Polypropylene, Vinyl labels
Ribbon Types	Wax, Wax-Resin, Resin
LCD Display	Backlit, 4-line for status and settings
Cutter	Automatic or manual cutting option
Memory	Internal flash for storing label formats
Power Supply	Internal, 100-240V AC, 50/60Hz

Installation

Unpack and inspect contents. Place on a stable, level surface near a power outlet.

Install media roll: Open media door, load roll onto spindle, thread through guides.
Install ribbon: Insert ribbon cartridge, thread ribbon between print head and platen roller.
Connect power: Plug power cord into printer and wall outlet.
Connect to computer/network: Use USB cable or Ethernet cable.

WARNING! Ensure printer is powered off during installation. Handle print head with care to avoid damage.

First-Time Setup

Power on printer; follow prompts on LCD display.

Calibrate sensor: Use MENU > MEDIA SETUP to perform media calibration.
Set communication interface: Configure USB, Ethernet, or Serial settings.
Load driver/software: Install provided software on connected computer.
Test print: Print configuration label to verify operation.

CAUTION! Perform calibration with correct media loaded to ensure accurate printing.

Specifications

Model: Sisco SPT-EL400B.
Print Method: Direct Thermal / Thermal Transfer.
Print Speed: Up to 10 inches per second (ips).
Memory: 128 MB Flash, 64 MB RAM.
Supported Barcodes: Code 128, UPC/EAN, Data Matrix, QR Code, PDF417.
Fonts: Multiple internal scalable and bitmap fonts.
Operating Environment: 41°F to 95°F (5°C to 35°C), 20-80% RH non-condensing.
Dimensions (WxDxH): 9.8 x 13.8 x 11.8 inches (249 x 350 x 300 mm).
Weight: 15.4 lbs (7 kg).

Controls and Settings

Access settings via front panel buttons and LCD menu.

Front Panel: POWER, FEED, PAUSE, CANCEL, MENU, Navigation arrows (Up/Down/Left/Right), ENTER.

LCD Menu Structure: MEDIA SETUP (Calibrate, Sensor type), COMMUNICATION (Interface selection, Network settings), PRINT SETUP ( Darkness, Speed, Tear-off position), SYSTEM (Language, Reset, Information).

Print Darkness: Adjust from 0-30 for optimal contrast. Print Speed: Adjust based on media and quality requirements. Sensor Type: Reflective or Transmissive, set based on media.

Connecting to Network & Devices

USB: Direct connection to computer. Ethernet: Network integration for multiple users. Serial: Legacy device connection.

Turn off printer before connecting cables.
For Ethernet: Connect cable to router/switch. Configure IP via menu or software.
For USB: Connect to computer. Install driver when prompted.
Select active interface in COMMUNICATION menu.

Tip: Use static IP for reliable network printing in industrial environments.

Printing Labels

Supports printing from dedicated software (e.g., NiceLabel, BarTender) or direct ZPL/EPL commands.

Design label: Create format in software with text, barcodes, graphics.
Send print job: Select SPT-EL400B as printer destination.
Monitor print: Observe LCD for status (Processing, Printing, Ready).
Media handling: Labels will feed and cut automatically if cutter enabled.
Batch printing: Use software to specify quantity.
Reprint: Use PAUSE/CANCEL to stop, then resend job.

WARNING! Do not open media door during printing. Allow print head to cool before touching.

Maintenance & Consumables

Replace ribbon when print quality fades. Replace media roll when empty. Clean print head regularly.

Ribbon Compatibility: Use only Sisco-approved wax, wax-resin, or resin ribbons matching media width.

Media Guidelines: Use rolls with core size 1 inch (25.4 mm). Maximum roll diameter: 5.9 inches (150 mm).

Care & Cleaning

Power off and unplug before cleaning. Use isopropyl alcohol and lint-free swabs to clean print head, platen roller, and sensors.

CAUTION! Never use abrasive materials or excessive liquid. Allow all parts to dry completely before powering on.

Regulatory Information

FCC Part 15: Class A digital device; may cause interference in residential areas. CE marked for European compliance. RoHS compliant. Copyright © Sisco Ltd. All rights reserved. For technical support, visit www.sisco-support.com or contact 1-800-555-1234.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cord, outlet	Check power connection; try different outlet; ensure power switch is on.
Poor print quality	Print head, darkness, media	Clean print head; increase darkness setting; check media/ribbon type match.
Media not feeding	Sensor, path obstruction	Recalibrate sensor; clear any label jams; ensure media loaded correctly.
Communication error	Cables, settings, driver	Check cable connections; verify interface settings in menu; reinstall driver.
Ribbon error	Ribbon installed incorrectly	Power off, rethread ribbon ensuring it passes between head and roller.

Reset: MENU > SYSTEM > FACTORY RESET (use with caution).

Service: 1-800-555-1234; www.sisco-support.com