Semookii PSP-75 User Manual - Warranty

The Semookii PSP-75 Warranty section outlines the terms and conditions of the limited warranty provided for your PSP-75 portable speaker system. This warranty covers defects in materials and workmanship under normal use for a specified period from the date of purchase. Below are key sections detailing warranty coverage, exclusions, customer responsibilities, and how to obtain service.

Warranty Coverage

Semookii warrants the PSP-75 portable speaker to the original purchaser to be free from defects in material and workmanship under normal use and service.

Warranty Period

The warranty period begins on the original date of purchase from an authorized Semookii retailer.

1. Standard Warranty: 12 months from purchase date.
2. Extended Warranty: Optional plans available for purchase separately.
3. Proof of Purchase: Original sales receipt or invoice is required for all warranty claims.
4. International Coverage: Warranty valid in country of purchase only.

IMPORTANT! Register your product online within 30 days of purchase to activate your warranty and receive product updates.

What is Covered

This warranty covers the repair or replacement of defective parts at Semookii's discretion.

• Manufacturing Defects: Faulty materials or workmanship.
• Functional Failures: Speaker not powering on, Bluetooth pairing failure, audio distortion under normal use.
• Battery Issues: Battery unable to hold charge as specified in product documentation.
• Parts and Labor: Covered for repairs performed by authorized service centers.
• Shipping: Covered for warranty repairs to and from authorized service center (within same country).

What is Not Covered

The warranty does not cover damage resulting from accident, misuse, or unauthorized modifications.

Exclusions include: Physical damage from drops or impacts, water/liquid damage, use of non-approved chargers or accessories, cosmetic damage from normal wear, damage from commercial use, acts of nature (lightning, power surges), unauthorized repairs or modifications, loss of data or personal content, consumables (unless defective).

Customer Responsibilities

To maintain warranty coverage, customers must:

1. Use the product according to the instructions in this manual.
2. Use only approved Semookii accessories and power supplies.
3. Keep the original proof of purchase (receipt/invoice).
4. Register the product online at www.semookii.com/register.
5. Contact authorized support before attempting any repairs.

Tip: Regularly check for firmware updates through the Semookii mobile app to ensure optimal performance.

Obtaining Warranty Service

If you believe your PSP-75 has a defect covered by this warranty, follow these steps:

1. Contact Semookii Support: Call 1-800-555-SEMO or visit support.semookii.com.
2. Provide Information: Have your serial number (located on bottom of unit) and proof of purchase ready.
3. Diagnosis: Support will help diagnose the issue and determine if warranty service is needed.
4. Shipping Instructions: If repair is required, you will receive a Return Authorization Number and shipping instructions.
5. Pack Securely: Pack the unit in its original packaging or adequate protective material.
6. Include Documentation: Include a copy of your receipt and the completed service form.
7. Repair/Replacement: Service typically completed within 10-15 business days after receipt.

WARNING! Do not send accessories unless specifically requested. Semookii is not responsible for lost accessories.

Limitation of Liability

SEMOOKII'S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AT SEMOOKII'S OPTION. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SEMOOKII SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

State/Country Laws: Some states or countries do not allow limitations on how long an implied warranty lasts or the exclusion of incidental/consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

Transfer of Warranty

This warranty is transferable to subsequent owners within the original warranty period, provided:

1. The original proof of purchase is transferred to the new owner.
2. The product has not been damaged by misuse, accident, or unauthorized modification.
3. The new owner completes a warranty transfer form at www.semookii.com/warrantytransfer.

Note: The warranty period is not extended by transfer and remains based on the original purchase date.

How to Contact Support

For Latest Information: Always check the support website for the most current warranty terms and contact information.

Manufacturer: Semookii Electronics, 123 Innovation Drive, Tech City, TC 10101