Sandberg Active 420-73 Quick Manual

The Sandberg Active 420-73 is a high-performance USB-C hub with multiple connectivity options, designed to expand the capabilities of modern laptops and devices. It features USB 3.0 ports, HDMI output, Ethernet connectivity, SD card readers, and power delivery support. Below are key sections for overview, features, setup, specifications, operation, compatibility, safety, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Setup & Installation 4. Specifications 5. Ports & Functions 6. Connecting Devices 7. Power Delivery 8. Compatibility 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: USB-C connector, USB 3.0 ports, HDMI port, Gigabit Ethernet, SD/TF card slots, Power Delivery input.

Feature	Description
USB-C Connector	Main connection to host device (laptop/tablet)
USB 3.0 Ports	High-speed data transfer up to 5 Gbps
HDMI Port	Video output up to 4K @ 30Hz
Gigabit Ethernet	Wired network connection
SD/TF Card Slots	For memory card reading
Power Delivery (PD)	Charging pass-through up to 100W
LED Indicator	Shows power and connection status
Compact Design	Portable and lightweight
Plug-and-Play	No drivers required for most functions
Aluminum Housing	Durable and heat-dissipating

Package Contents

Unpack and verify all items are present.

Sandberg Active 420-73 USB-C Hub (1 unit)
Quick Start Guide (this manual)
Warranty Information Card

NOTE: USB-C cable and power adapter are not included unless specified in your purchase package.

Setup & Installation

Connect the hub to your device following these steps.

Ensure your laptop/device is powered on and functioning normally.
Connect the USB-C connector of the hub directly to your device's USB-C port.
For video output: Connect HDMI cable from hub to monitor/TV.
For network: Connect Ethernet cable from hub to router/switch.
For charging: Connect PD power adapter to hub's PD input port.
Insert USB devices, memory cards, or other peripherals into corresponding ports.

WARNING! Do not force connections. Ensure proper orientation before inserting cables.

Specifications

Model: Active 420-73
Interface: USB-C 3.1 Gen 1
USB Ports: 3 x USB 3.0 (5 Gbps)
Video Output: HDMI up to 4K @ 30Hz
Network: Gigabit Ethernet (10/100/1000 Mbps)
Card Readers: SD & microSD (TF) slots
Power Delivery: Up to 100W input (charges host device)
Operating System: Windows 10/11, macOS 10.10+, Chrome OS, Linux
Dimensions: 120mm x 40mm x 15mm
Weight: 85g

Ports & Functions

Front/Back Layout: USB-C input, USB 3.0 ports, HDMI, Ethernet, card slots, PD input.

Port Details:

USB-C Input: Connects to host device. USB 3.0: For flash drives, keyboards, mice, etc. HDMI: Connect to external display. Ethernet: Wired internet connection. SD/TF Slots: Read standard SD and microSD cards. PD Input: Connect power adapter for charging laptop through hub. LED: Blue light indicates power and data activity.

Connecting Devices

Simultaneous use of multiple ports is supported.

Connect hub to laptop via USB-C.
Connect external monitor via HDMI cable.
Insert USB devices into available USB 3.0 ports.
For internet, plug Ethernet cable into hub's RJ45 port.
Insert SD or microSD card for file transfer.

Tip: For best performance, connect power adapter to PD port when using multiple high-power devices.

Power Delivery

The hub supports pass-through charging to your laptop.

Use a compatible USB-C PD power adapter (minimum 45W recommended).
Connect power adapter to hub's PD input port.
Hub will deliver power to connected laptop while maintaining data functions.
LED will illuminate when power is connected.

WARNING! Use only certified USB-C PD adapters. Inadequate power may cause unstable operation.

Compatibility

Compatible with devices featuring USB-C ports with DisplayPort Alt Mode.

Laptops: MacBook Pro/Air, Dell XPS, HP Spectre, Lenovo ThinkPad, etc.
Tablets: iPad Pro, Samsung Galaxy Tab, Microsoft Surface Pro
Operating Systems: Windows, macOS, Chrome OS, Linux (kernel 4.4+)

Note: Some functions may require OS-specific drivers (Ethernet on older macOS).

Safety Information

Read all safety instructions before use.

Do not expose to water, moisture, or extreme temperatures.
Do not disassemble or attempt repairs.
Use in well-ventilated areas; avoid covering during operation.
Disconnect during thunderstorms or when not in use for extended periods.
Keep away from children and pets.

CAUTION! Risk of electric shock if damaged. Use only with certified accessories.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. CE Mark: Meets EU safety, health, and environmental requirements. RoHS: Free of hazardous substances. Warranty: 2-year limited warranty from date of purchase. For support, visit www.sandberg.com or contact [email protected].

Troubleshooting

Symptom	Possible Cause	Corrective Action
Hub not recognized	Loose connection/power	Reconnect USB-C cable; try different USB-C port; ensure laptop is on.
No HDMI output	Cable/display settings	Check HDMI cable; select correct input on monitor; adjust display settings on laptop.
USB devices not working	Power/OS compatibility	Connect PD power adapter; try different USB port; check device compatibility.
Ethernet not connecting	Driver/cable issue	Install drivers if needed; check Ethernet cable; restart laptop.
Card reader not detected	Card format/damage	Ensure card is properly inserted; try different card; format card if necessary.
Overheating	High load/ventilation	Disconnect some devices; ensure proper ventilation; allow to cool.

Reset: Disconnect all cables and devices, wait 10 seconds, then reconnect.

Service: Contact Sandberg support: [email protected] or +45 7023 3544