Marxon PETC-S100 User Manual

The Marxon PETC-S100 is a professional-grade portable thermal label printer designed for logistics, retail, and warehouse applications. It features high-speed printing, multiple connectivity options (USB, Bluetooth, Wi-Fi), compatibility with various label sizes and materials, a long-lasting rechargeable battery, and durable industrial construction. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing Operations 8. Software & Drivers 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Thermal print head, LCD display, Power button, Feed button, Connectivity ports, Label compartment, Battery slot.

Feature	Description
Print Technology	Direct Thermal
Connectivity	USB 2.0, Bluetooth 5.0, Wi-Fi (802.11 b/g/n)
Display	2.4-inch monochrome LCD with status indicators
Battery	Rechargeable Li-ion, 7.4V, 2600mAh
Label Width	Supports 25mm to 100mm
Print Speed	Up to 6 inches per second
Resolution	203 dpi (8 dots/mm)
Memory	64MB Flash, 32MB SDRAM
Operating System	Embedded Linux with SDK support
Dimensions	180mm x 150mm x 80mm (L x W x H)

Installation

Unpack and inspect contents. Place on stable, clean surface.

Install Battery: Open battery compartment, insert Li-ion battery, secure cover.
Load Labels: Open label compartment, align label roll with guides, feed through print path.
Connect Power: Use provided AC adapter (Input: 100-240V AC, Output: 9V DC).
Initial Charge: Charge battery fully before first use (approx. 3 hours).

WARNING! Use only provided or approved power adapter. Do not expose to liquids or extreme temperatures.

First-Time Setup

Power on printer; follow on-screen prompts.

Language Selection: Press SETTINGS button, navigate to Language, select ENGLISH (default).
Connectivity Setup: Choose connection mode (USB, Bluetooth, or Wi-Fi) via SETTINGS menu.
Calibrate Sensor: Perform automatic label sensor calibration from MAINTENANCE menu.
Install Drivers: Connect to computer via USB and install drivers from included CD or website.

CAUTION! Ensure labels are properly aligned to prevent jams and print head damage.

Specifications

Model: PETC-S100
Print Method: Direct Thermal
Max Print Width: 104mm
Print Speed: 2-6 ips (adjustable)
Resolution: 203 dpi
Memory: 64MB Flash, 32MB SDRAM
Interface: USB, Bluetooth, Wi-Fi
Battery Life: Up to 8 hours continuous printing
Supported OS: Windows 7/8/10/11, Linux, Android, iOS
Operating Temp: 0°C to 40°C (32°F to 104°F)
Storage Temp: -20°C to 60°C (-4°F to 140°F)
Weight: 850g (with battery)

Controls and Settings

Access menu via SETTINGS button. Front Panel: POWER, FEED, PAUSE, SETTINGS.

LCD Display: Shows status, battery level, connection mode, error messages.

Settings Menu: Language, Print Darkness (1-5), Print Speed, Sensor Calibration, Connectivity Setup, Factory Reset. Advanced: Barcode settings, Image density, Auto power-off timer.

Connecting Devices

USB: Direct connection to computer. Bluetooth: Pair with mobile device. Wi-Fi: Connect to network.

Turn on printer and device.
Select connection mode in SETTINGS.
For USB: Connect cable, install driver if prompted.
For Bluetooth: Enable Bluetooth on device, select "PETC-S100" from list, enter PIN 0000.
For Wi-Fi: Select network, enter password using navigation buttons.

Tip: For stable connection, keep within 10m range for wireless modes.

Printing Operations

Supports text, barcodes (Code 39, Code 128, QR, etc.), graphics, and sequential numbering.

Prepare Label: Design label using compatible software (Bartender, NiceLabel, etc.).
Send Print Job: Select PETC-S100 as printer, adjust properties as needed.
Manual Feed: Press FEED button to advance label without printing.
Pause/Resume: Press PAUSE button to halt printing; press again to resume.
Print Darkness: Adjust in SETTINGS menu (higher for darker print).
Batch Printing: Configure in software for multiple identical labels.

WARNING! Use only thermal labels approved for this printer. Paper labels may damage print head.

Software & Drivers

Drivers available for Windows, Linux, Android, iOS. SDK provided for custom application development.

Installation: Run setup file from included CD or download from www.marxon-support.com. For mobile printing, install "Marxon Print" app from Google Play or Apple App Store.

Care & Maintenance

Unplug and power off before cleaning.

Print Head: Clean with provided alcohol swab (do not use abrasives).
Exterior: Wipe with dry, soft cloth.
Rollers: Remove dust with lint-free cloth.
Battery: Charge fully at least once per month if storing long-term.

CAUTION! Do not use solvents or compressed air. Keep label compartment free of debris.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE, RoHS compliant. Copyright © 2023 Marxon Technologies; all trademarks property of their respective owners. For support, visit www.marxon-support.com or contact +1-800-555-0199.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Battery/Adapter	Check battery charge; ensure adapter securely connected; try different outlet.
Poor print quality	Print head/Darkness	Clean print head; increase print darkness setting; check label type.
Label jam	Misaligned label	Open compartment, remove label carefully, realign roll.
Not connecting	Mode/Driver	Verify correct connection mode; reinstall drivers; restart devices.
Bluetooth pairing fails	Distance/PIN	Move closer (within 3m); ensure PIN 0000 entered correctly.
Battery drains quickly	Age/Usage	Replace battery if older than 2 years; reduce screen brightness.

Reset: Settings > System > Factory Reset (erases all custom settings).

Service: +1-800-555-0199; www.marxon-support.com