Goal Zero Switch 10 User Manual

The Goal Zero Switch 10 is a portable power pack designed for charging mobile devices, featuring a 10,400mAh lithium-ion battery, multiple output ports (USB-A, USB-C), integrated solar charging capability, built-in flashlight, power level indicators, and rugged, weather-resistant construction. It supports charging via AC wall adapter, 12V car charger, or compatible solar panels. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Charging the Switch 10 7. Charging Devices 8. Solar Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lithium-ion battery pack, USB-A output port, USB-C input/output port, power button, LED power indicator, integrated flashlight, solar charging input port.

Feature	Description
Battery Capacity	10,400mAh / 38.5Wh lithium-ion
USB-A Output	5V/2.1A port for charging phones, tablets, etc.
USB-C Port	Input for recharging the pack (5V/3A); Output for charging USB-C devices
Solar Charging Input	8-22V DC input for compatible solar panels
Flashlight	Integrated LED with multiple modes (steady, SOS, strobe)
Power Indicator	4-LED bar showing remaining battery capacity
Power Button	Turns unit on/off; controls flashlight modes
Rugged Design	Weather-resistant and drop-resistant casing
AC Wall Adapter	Included for mains charging (input: 100-240V AC)
Car Charger Adapter	Optional 12V vehicle charging cable

Installation & Setup

Unpack and inspect contents. Ensure all components are present and undamaged.

Initial Charge: Connect the included AC wall adapter to the USB-C input port. Plug into a wall outlet. Charge fully before first use (LED indicators will show progress).
Solar Panel Connection (Optional): Use a compatible Goal Zero solar panel. Connect the panel's output cable to the solar charging input port.
Device Connection: Use appropriate USB cables to connect your devices to the output ports.

WARNING! Use only approved charging cables and adapters. Do not expose to extreme heat or moisture during charging.

First-Time Use

Fully charge the Switch 10 before initial use for optimal battery performance.

Check Battery Level: Press the power button briefly. The 4-LED indicator will show remaining charge (4 LEDs = 75-100%, 1 LED = 0-25%).
Activate Outputs: Press and hold the power button for 2 seconds to turn on the output ports. The LED next to the active port will illuminate.
Charge a Device: Connect your device via USB cable. Charging will begin automatically if the device supports it.
Use Flashlight: Press the power button twice quickly to activate the flashlight. Press repeatedly to cycle through modes (High > Low > SOS > Strobe > Off).

CAUTION! Do not attempt to disassemble the unit. Keep away from children and pets.

Specifications

Battery Type: Lithium-ion NMC.
Capacity: 10,400mAh (38.5Wh).
USB-A Output: 5V DC, 2.1A (10.5W max).
USB-C Input/Output: 5V/3A (15W).
Solar Input: 8-22V DC, 3A max (up to 60W with compatible panel).
Flashlight: 100 lumen max output.
Operating Temperature: -4°F to 140°F (-20°C to 60°C).
Dimensions: 6.3 x 3.1 x 0.9 in (160 x 80 x 23 mm).
Weight: 0.95 lbs (0.43 kg).
Included Accessories: AC wall adapter (USB-C cable integrated), user manual.

Controls and Indicators

Primary control is the multi-function power button. Front Panel: Power button, 4-LED battery indicator, USB-A port, USB-C port, solar input port, flashlight LED.

LED Indicator Meanings:

Battery Level (4 LEDs): Press power button briefly to check.
- 4 LEDs lit: 75-100% charge
- 3 LEDs lit: 50-75% charge
- 2 LEDs lit: 25-50% charge
- 1 LED lit: 0-25% charge (recharge soon)
- 1 LED flashing: Critical low battery (<5%)
Port Activity LED: Illuminates next to active USB port when output is on.
Charging Status: LEDs cycle sequentially when the Switch 10 itself is being charged.

Flashlight Modes: High > Low > SOS > Strobe > Off (cycle by double-clicking power button).

Charging the Switch 10

Recharge the power pack via AC wall outlet, 12V car charger, or solar panel.

AC Charging (Fastest): Use the included wall adapter. Connect to USB-C input port. Plug into 100-240V AC outlet. Full charge in approximately 5-6 hours.
Car Charging: Use an optional 12V car charger cable (sold separately). Connect to USB-C input port and vehicle's 12V accessory socket.
Solar Charging: Connect a compatible solar panel to the solar input port. Place panel in direct sunlight. Charging time varies with sunlight intensity.

Tip: For longest battery life, avoid completely draining the battery. Recharge when 1-2 LED indicators remain.

Charging Devices

Supports smartphones, tablets, Bluetooth headphones, GPS units, and other USB-powered devices.

Turn on Output: Press and hold power button for 2 seconds. The port activity LED will illuminate.
Connect Device: Use your device's charging cable to connect to either the USB-A or USB-C output port.
Monitor Charging: Your device should indicate it is charging. The Switch 10 will automatically deliver appropriate power.
Auto Shut-off: If no device is connected or the device becomes fully charged, the Switch 10 will automatically turn off output after 30 seconds to conserve battery.
Simultaneous Charging: You can charge one device from each output port at the same time.

WARNING! Do not use with damaged cables. Do not cover the unit while charging devices.

Solar Charging

For off-grid charging using compatible Goal Zero solar panels (e.g., Nomad series).

Panel Setup: Unfold solar panel and position in direct sunlight, angled toward the sun.
Connection: Connect the panel's output cable to the Switch 10's solar input port.
Charging: The battery indicator LEDs will begin cycling, showing charging is active. Charging speed depends on sunlight intensity.
Optimal Conditions: Clear sky, direct sunlight, panel perpendicular to sun's rays. Cloudy conditions will significantly reduce charging speed.

Note: The Switch 10 cannot charge devices and recharge from solar simultaneously at full speed. Priority is given to device charging.

Care & Maintenance

Unplug all cables before cleaning. Wipe exterior with a soft, dry cloth. Store in a cool, dry place when not in use for extended periods.

Battery Care:

For long-term storage (>1 month), charge to 50-70% and store in a cool place.
Recharge every 3-6 months during storage to maintain battery health.
Avoid extreme temperatures. Do not leave in a hot car or in direct sunlight for prolonged periods.

CAUTION! Do not immerse in water. The unit is weather-resistant but not waterproof. Do not attempt to open or repair the casing.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Contains lithium-ion battery; follow local regulations for disposal/recycling. Copyright © Goal Zero LLC. For support, visit www.goalzero.com or contact 1-888-794-6250.

Disposal: Do not dispose of in household trash. Recycle or dispose of according to local laws for lithium-ion batteries.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Switch 10 won't turn on	Battery depleted	Connect to AC wall adapter or solar panel to recharge. Allow 10 minutes of charging before attempting to turn on.
Device not charging	Output not activated / faulty cable	Press and hold power button for 2 seconds to activate output. Try a different USB cable. Ensure device charging port is clean.
Slow charging from solar	Insufficient sunlight / panel angle	Reposition solar panel for direct sun exposure. Clean panel surface. Check for shading.
Flashlight not working	Battery critically low / mode issue	Recharge the Switch 10. Double-click power button repeatedly to cycle through flashlight modes.
LED indicators flashing abnormally	Over-temperature / short circuit	Disconnect all devices and cables. Allow unit to cool in a shaded area. Reconnect after 30 minutes.
Battery drains quickly when not in use	Parasitic drain / old battery	Ensure output is turned off (no port LED lit). If problem persists after full recharge, battery may need replacement.

Reset: Disconnect all cables. Press and hold power button for 15 seconds. Reconnect to charger.

Service & Support: 1-888-794-6250; [email protected]; www.goalzero.com