Eufy Security SoloCam C210 Quick Start Manual

The Eufy Security SoloCam C210 is a wireless, battery-powered outdoor security camera featuring 2K resolution, color night vision, AI-powered human detection, IP67 weatherproof rating, built-in spotlight, two-way audio, local storage via microSD card (up to 128GB, not included), and integration with the Eufy Security app. It is designed for easy DIY installation and offers up to 180 days of battery life on a single charge. Below are key sections for setup, features, installation, operation, and troubleshooting.

1. What's in the Box 2. Key Features 3. Setting Up Your SoloCam C210 4. Mounting and Installation 5. Using the Eufy Security App 6. Camera Operation & Modes 7. Specifications 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

What's in the Box

Before you begin, ensure all components are present.

Component	Quantity	Description
SoloCam C210 Camera	1	Main camera unit with integrated spotlight and microphone
Mounting Bracket & Screw Kit	1	For wall or ceiling installation
USB Charging Cable	1	For charging the internal battery
Quick Start Guide	1	This manual
Warning Sticker	1	For indicating video surveillance area

NOTE: A microSD card (Class 10 or above, up to 128GB) is required for local recording and is sold separately. Power adapter not included; use a standard 5V/2A USB adapter.

Key Features

Key components and functions of the SoloCam C210.

Feature	Description
2K Resolution	Delivers clear 2304x1296 pixel video
Color Night Vision	Built-in spotlight enables full-color video at night
AI Human Detection	Reduces false alerts by distinguishing people from other motion
Wireless & Battery	Built-in rechargeable battery for cable-free installation
IP67 Weatherproof	Withstands rain, snow, and dust
Two-Way Audio	Built-in microphone and speaker for real-time communication
Local Storage	Records to microSD card (not included); no monthly fees
Eufy Security App	Remote viewing, alerts, and customization via smartphone
180-Day Battery Life	Extended usage on a single charge (varies with usage)
Custom Activity Zones	Define specific areas for motion detection

Setting Up Your SoloCam C210

Initial setup requires the Eufy Security app and a stable Wi-Fi network (2.4 GHz only).

Charge the Camera: Fully charge the internal battery using the provided USB cable before first use. The status light will turn solid blue when fully charged.
Download the App: Install the "Eufy Security" app from the Apple App Store or Google Play Store.
Create an Account: Open the app and create a Eufy account or log in.
Add Your Device: Tap the "+" icon, select "SoloCam C210," and follow the in-app instructions. You will need to scan the QR code on the camera or the quick start guide.
Connect to Wi-Fi: Ensure your phone is connected to your 2.4 GHz Wi-Fi network. The app will guide you through connecting the camera to your home network.

IMPORTANT: The SoloCam C210 only supports 2.4 GHz Wi-Fi networks. Ensure your camera is within range of your router during setup.

Mounting and Installation

Plan your installation for optimal coverage and Wi-Fi signal strength.

Choose Location: Select a location 7-10 feet (2-3 meters) high with a clear view. Ensure the location is within range of your Wi-Fi router.
Install Mount: Use the mounting bracket as a template to mark screw holes. Drill pilot holes and secure the bracket using the provided screws and anchors (suitable for walls/wood).
Attach Camera: Align the camera with the bracket and twist clockwise until it locks into place. Adjust the angle to the desired field of view and tighten the security screw at the base of the mount.
Final Check: In the Eufy Security app, check the live view to confirm the camera angle covers the intended area.

WARNING! Ensure the mounting surface is stable and can support the camera's weight. Do not install near high-voltage power lines or in areas with extreme temperatures.

Using the Eufy Security App

The app is your control center for the SoloCam C210.

Main Functions:

Live View: Tap the camera thumbnail to see real-time video.
Event Recording: View recorded motion events in the "Events" tab.
Settings: Access camera-specific settings by tapping the gear icon on the camera's live view page.
Notification Settings: Customize alert types (All Motion, Human Only, Off) and schedules.
Activity Zones: Draw zones on the live view screen to specify areas for motion detection.
Spotlight Control: Manually turn the spotlight on/off or set to auto-activate with motion.
Two-Way Talk: Press and hold the microphone icon during live view to speak through the camera.

Camera Operation & Modes

Understanding the camera's status lights and operating modes.

Status Light	State	Meaning
Blue LED	Solid Blue	Camera is powered on and functioning normally.
	Slow Blinking Blue	Camera is in pairing mode (ready for setup).
	Fast Blinking Blue	Camera is updating firmware or resetting.
Red LED	Solid Red	Battery is low and needs charging.

Operating Modes:

Armed Mode: Camera actively monitors for motion and sends alerts based on your settings.
Disarmed Mode: Camera is on but will not record events or send motion alerts.
Scheduling: Set specific times for the camera to automatically arm or disarm.
Geofencing: (If enabled) Uses your phone's location to automatically arm/disarm the camera when you leave/arrive home.

Specifications

Model: SoloCam C210
Video Resolution: 2K (2304 x 1296) @ 15fps
Lens: Fixed focus, 125° diagonal field of view
Night Vision: Color night vision with built-in spotlight
Detection: PIR motion sensor + AI human detection
Audio: Built-in microphone and speaker for two-way audio
Storage: Local microSD card (Class 10 or above, up to 128GB, not included)
Wireless: Wi-Fi 802.11 b/g/n (2.4 GHz only)
Battery: Built-in rechargeable lithium-ion (6700mAh)
Weather Resistance: IP67 certified
Operating Temperature: -4°F to 122°F (-20°C to 50°C)
Dimensions: 3.1" x 2.4" x 2.4" (79 x 61 x 61 mm)

Care & Maintenance

To ensure optimal performance and longevity of your camera.

Cleaning Lens: Use a soft, dry microfiber cloth to gently wipe the camera lens and spotlight cover. Do not use chemicals or abrasive materials.
Battery Care: Recharge the battery when the app indicates low battery or the status light turns red. For long-term storage, charge the battery to about 50% and store in a cool, dry place.
Software Updates: Keep the camera firmware and Eufy Security app updated for the latest features and security patches. Updates are managed through the app.
Winter Precautions: While IP67 rated, extreme cold can reduce battery performance. Consider more frequent charging in very cold climates.

CAUTION! Do not open the camera casing. There are no user-serviceable parts inside. Refer servicing to qualified personnel.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. IC Compliance: This device complies with Industry Canada license-exempt RSS standard(s).

This product is covered by a limited warranty. For warranty terms and service, visit the official Eufy website.

Manufacturer: Anker Innovations Limited. Support: For technical support, FAQs, and manuals, visit support.eufylife.com or use the "Help & Feedback" section within the Eufy Security app.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Camera won't power on	Battery depleted	Connect the USB charging cable. The status light should turn on. Allow for a full charge.
Failed to connect to Wi-Fi during setup	Wrong Wi-Fi band, weak signal, incorrect password	Ensure phone and camera are on 2.4 GHz network. Move camera closer to router. Double-check Wi-Fi password.
No motion alerts	Camera disarmed, poor detection zone, low battery	Check if camera is Armed in the app. Adjust Activity Zones. Ensure battery is sufficiently charged.
Live view is laggy or disconnected	Weak Wi-Fi signal, network congestion	Improve Wi-Fi signal strength at camera location. Restart your router and camera.
Camera not recording to microSD card	Card not inserted, incompatible, corrupted, or full	Ensure a compatible Class 10+ microSD card is properly inserted. Format the card via the app's settings. Check available space.
False alerts (non-human motion)	Sensitivity too high, AI detection off	Adjust motion sensitivity in the app. Ensure "Human Only" AI detection is enabled.

Reset: If problems persist, press and hold the sync button on the camera for 10 seconds until you hear a beep and the status light blinks blue rapidly. This will reset the camera to factory settings. You will need to set it up again in the app.

Support: support.eufylife.com