Eaton SC-G0220M Owner's Manual

The Eaton SC-G0220M is a 2200VA/1980W Line-Interactive UPS (Uninterruptible Power Supply) designed to provide battery backup and surge protection for connected equipment. It features AVR (Automatic Voltage Regulation), LCD display with status indicators, USB/Serial communication for power management, audible alarms, and user-replaceable batteries. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: UPS unit, LCD display panel, Battery compartment, Communication ports, Input/Output power connectors, User manual.

Installation

Unpack and inspect contents. Place on stable, level surface with adequate ventilation.

1. Position UPS: Ensure at least 2 inches clearance on all sides for proper airflow.
2. Connect battery: Remove battery compartment cover, connect battery cables (red to +, black to -).
3. Connect to AC power: Plug UPS into dedicated 15A/120V wall outlet (avoid extension cords).
4. Allow initial charge: Leave UPS plugged in for at least 8 hours before first use.

WARNING! UPS contains sealed lead-acid batteries. Do not open batteries. Install in well-ventilated area away from heat sources.

First-Time Setup

Power on UPS; observe LCD display initialization.

1. Initial charge: Ensure UPS remains connected to AC power until battery shows 100% on LCD.
2. Connect equipment: Plug critical devices into battery backup outlets; non-critical into surge-only outlets.
3. Configure settings: Use front panel buttons to set sensitivity, alarm preferences, and self-test schedule.
4. Install software: Connect USB cable to computer and install Eaton Power Management software.

CAUTION! Do not connect laser printers, space heaters, or other high-power devices to battery outlets.

Specifications

• Capacity: 2200VA / 1980W.
• Input Voltage: 120V AC ± 20%.
• Output Voltage: 120V AC ± 5% (battery mode).
• Waveform: Stepped approximation to sinewave.
• Transfer Time: < 10 ms typical.
• Battery Type: Sealed lead-acid, maintenance-free.
• Typical Runtime: 15 minutes at full load (varies by load).
• Communication: USB, Serial DB-9.
• Operating Temperature: 32°F to 104°F (0°C to 40°C).
• Dimensions: 6.3" H × 4.3" W × 14.2" D (160 × 109 × 361 mm).
• Weight: 28.7 lbs (13 kg) with batteries.

Controls and Indicators

Front Panel: POWER button, LCD display, Function buttons (Enter, Up, Down).

LCD Icons: Battery capacity, Load level, Input voltage, Output voltage, Bypass/Line mode, Battery mode, Fault, Overload.

Settings Menu: Sensitivity (High/Medium/Low), Alarm control (On/Off), Self-test schedule (Weekly/Every 2 weeks/Manual), Display brightness, Shutdown delay. Battery: Runtime calibration, Replacement indicator reset.

Connecting Equipment

Battery Backup Outlets: 8 outlets (black). Surge-Only Outlets: 2 outlets (red).

1. Turn off equipment before connecting to UPS.
2. Connect critical devices (computer, monitor, modem/router) to battery backup outlets.
3. Connect non-critical devices (printer, scanner, speakers) to surge-only outlets.
4. Connect communication cable (USB/Serial) between UPS and computer.

Tip: Calculate total wattage of connected equipment to ensure it does not exceed 1980W.

Operation Modes

Supports Normal, Battery, and Bypass modes.

1. Normal Mode: AC power within range; UPS conditions power and charges battery.
2. Battery Mode: AC power fails or is out of range; UPS provides power from batteries.
3. Bypass Mode: UPS transfers load directly to utility power (during overload or fault).
4. Self-Test: Press and hold POWER button for 3 seconds to initiate manual battery test.
5. Cold Start: Press and hold POWER button for 10 seconds (with no AC input) to start from battery.

WARNING! Do not disconnect AC power while UPS is in battery mode with connected equipment running.

Software Management

Eaton Power Management Software: Provides monitoring, alerts, and graceful shutdown.

1. Install software from included CD or download from Eaton website.
2. Connect UPS to computer via USB or Serial cable.
3. Configure shutdown settings: Set battery runtime thresholds and shutdown sequence.
4. Monitor status: View input voltage, load percentage, battery runtime, and event logs.

Note: Software supports Windows 7/8/10/11, Windows Server, Linux, and macOS.

Battery Replacement

Battery replacement indicator flashes when batteries need replacement (typically every 3-5 years).

1. Turn off and unplug all connected equipment from UPS.
2. Disconnect UPS from AC power.
3. Remove battery compartment cover.
4. Disconnect old battery cables (black first, then red).
5. Remove old battery pack and insert new Eaton-approved replacement.
6. Connect new battery cables (red first, then black).
7. Replace cover, reconnect AC power, and allow 8-hour initial charge.

CAUTION! Replace with identical Eaton battery pack. Dispose of old batteries according to local regulations.

Regulatory Information

FCC Part 15: Class A digital device; may cause interference in residential areas. UL 1778 Listed. Copyright © 2023 Eaton. All rights reserved. For support, visit www.eaton.com/ups or contact Eaton Technical Support at 1-800-356-5794.

Troubleshooting

Reset: Unplug from AC, disconnect batteries for 5 minutes, then reconnect.

Service: 1-800-356-5794; www.eaton.com/ups