Concord QC3914 Quick Start Manual

The Concord QC3914 is a compact, user-friendly device designed for quick setup and operation. This guide provides essential information for getting started, including safety precautions, initial setup, basic controls, and troubleshooting tips. Follow the steps below to ensure proper installation and optimal performance.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Basic Operation 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main unit, Remote Control, Power adapter, Antenna input, Audio/Video outputs, USB port.

FeatureDescription
Power InputFor connecting the AC power adapter
Antenna InputFor external antenna or cable connection
AV OUT jacksComposite video and L/R audio outputs
USB PortFor media playback or firmware updates
POWER ButtonTurns device on/off
MENU ButtonAccesses on-screen settings
VOLUME +/-Adjusts audio level
CHANNEL +/-Changes channels
Remote SensorReceives signals from remote control
Reset ButtonRestores factory default settings

Installation

Unpack and verify all components. Place on a stable, flat surface.

  1. Connect antenna or cable: Attach coaxial cable to ANTENNA IN port.
  2. Connect to display: Use AV OUT cables (yellow for video, red/white for audio) to TV.
  3. Connect power: Plug AC adapter into power input, then into wall outlet.
  4. Turn on device: Press POWER button on unit or remote.

WARNING! Do not place near heat sources or in humid environments. Ensure proper ventilation.

First-Time Setup

Power on the device; follow on-screen instructions.

  1. Select language: Choose preferred language from menu (default is ENGLISH).
  2. Auto-tune channels: Navigate to CHANNEL SETUP and select AUTO SCAN.
  3. Set time and date: Enter correct local time in SYSTEM settings.
  4. Adjust picture/audio: Use MENU to modify brightness, contrast, volume, etc.

CAUTION! Handle with care; avoid dropping or applying excessive force.

Specifications

Controls and Settings

Access OSD via MENU button. Front Panel: POWER, MENU, CHANNEL, VOLUME.

Remote: POWER, Numeric keys, MENU, OK, EXIT, VOLUME, MUTE, CHANNEL, GUIDE.

Picture Settings: Brightness, Contrast, Color, Sharpness, Tint. Audio Settings: Balance, Treble, Bass. Channel Setup: Auto scan, Manual tune, Favorite list. System: Language, Time, Parental lock (default code 0000).

Connecting Devices

Antenna: Coaxial cable to ANTENNA IN. AV Output: To TV or external speakers. USB: For media playback.

  1. Ensure device is powered off before making connections.
  2. Match cable colors to corresponding ports (yellow to video, etc.).
  3. Select correct input source on your TV (e.g., AV1, VIDEO).

Tip: Use high-quality cables for better signal quality.

Basic Operation

Supports TV channels and USB media playback.

  1. Power on: Press POWER on remote or unit.
  2. Change channels: Use CHANNEL +/- or numeric keys.
  3. Adjust volume: Use VOLUME +/- or MUTE.
  4. Access menu: Press MENU to enter settings.
  5. USB playback: Insert USB drive, select MEDIA from menu.
  6. Navigate media: Use arrow keys and OK to play/pause.
  7. Exit: Press EXIT to return to previous screen.

WARNING! Do not insert foreign objects into ports. Disconnect power before cleaning.

Accessibility Features

Closed Captions: Enable via MENU > SYSTEM > CAPTIONS. Parental Controls: Set rating limits in PARENTAL menu (default password 0000).

Care & Cleaning

Disconnect power before cleaning. Use soft, dry cloth; avoid chemicals or abrasive materials.

CAUTION! Never use liquid cleaners directly on device. Keep away from water.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to interference conditions. Copyright © Concord. For support, visit www.concord-support.com or call 1-800-123-4567.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerLoose connectionCheck power adapter and outlet; ensure secure connection.
No pictureInput selectionVerify TV is on correct input source; check AV cables.
Poor receptionAntenna placementReposition antenna; ensure coaxial cable is tight.
Remote not workingBatteries/obstructionReplace batteries; point remote at sensor; remove obstacles.
USB not recognizedFormat/compatibilityUse FAT32 format; check supported file types.

Reset: Press reset button on back for 5 seconds to restore defaults.

Service: 1-800-123-4567; www.concord-support.com

Concord QC3914 Quick Start Manual © - All Rights Reserved 2025