The Chacon DiO IPCAM-DM02-v2 is a versatile indoor IP camera designed for home and small office security. It features high-definition video streaming, motion detection, two-way audio, night vision, remote access via mobile app, and support for microSD card storage. This guide provides essential information for setup, installation, configuration, and basic troubleshooting.
Before setup, verify all components are present.
| Item | Quantity | Description |
|---|---|---|
| Chacon DiO IPCAM-DM02-v2 Camera | 1 | Main camera unit |
| Power Adapter | 1 | 5V/2A DC output |
| Mounting Bracket & Screws | 1 set | For wall or ceiling installation |
| Quick Start Guide | 1 | This manual |
| Warranty Card | 1 | Product warranty information |
Note: MicroSD card (for local storage) is sold separately.
Familiarize yourself with the camera's physical features and indicators.
| Component | Location | Function |
|---|---|---|
| Lens | Front | Captures video (HD wide-angle) |
| Status LED | Front/Side | Indicates power and network status |
| Microphone | Front | For two-way audio communication |
| Speaker | Side/Rear | Output for audio playback |
| Reset Button | Bottom/Rear | Restores factory settings |
| MicroSD Card Slot | Bottom/Rear | For local video storage (up to 128GB) |
| Power Port (DC IN) | Rear | Connects to the included power adapter |
| Ethernet Port (RJ45) | Rear | For wired network connection (optional) |
Choose an optimal location for camera placement.
WARNING! Do not install in areas with extreme temperatures, humidity, or direct exposure to weather. Ensure the mounting surface is stable and can support the camera's weight.
CAUTION! Use only the provided power adapter. Using an incorrect adapter may damage the camera and void the warranty.
The camera supports both Wi-Fi and wired Ethernet connections.
For Wi-Fi Setup (Recommended First-Time Setup):
For Wired Ethernet Setup:
Remote access and control are managed through the dedicated mobile app.
Once configured, you can control the camera from the app.
| Function | How to Access | Description |
|---|---|---|
| Live View | Tap camera thumbnail in app | Stream real-time video to your phone |
| Two-Way Audio | Press and hold microphone icon during live view | Speak through the camera's speaker |
| Take Snapshot | Tap camera icon during live view | Capture a still image |
| Record Video | Tap record icon during live view | Manually start/stop a video recording (saves to phone) |
| PTZ Controls* | Use directional arrows or drag on screen | *If supported by model: Pan, Tilt, Zoom digitally |
Note: Features may vary slightly based on app version.
Access advanced settings via the gear icon next to your camera in the app.
Video can be stored locally on a microSD card or in the cloud (subscription may be required).
Local Storage (microSD Card):
Cloud Storage: Refer to in-app prompts to subscribe and set up cloud recording features.
| Issue | Possible Cause | Solution |
|---|---|---|
| Camera won't power on | Loose power connection | Check power adapter connection at both ends. Try a different outlet. |
| Cannot connect to Wi-Fi during setup | Wrong password, weak signal | Re-enter Wi-Fi password carefully. Move camera closer to the router. Ensure 2.4GHz network is used (camera may not support 5GHz). |
| No video in live view | Network issue, camera offline | Check router internet connection. Restart camera and router. Verify camera is online in the app. |
| Motion alerts not working | Feature disabled, low sensitivity | Enable motion detection and alerts in app settings. Increase sensitivity. Check schedule settings. |
| Night vision not clear | Lens obstruction, reflective surface | Clean the camera lens. Avoid pointing at glass or highly reflective surfaces. |
| Forgot password / Need to reset | - | Press and hold the Reset button for about 10 seconds until you hear a voice prompt or see the LED blink rapidly. Re-configure from scratch. |
For the most up-to-date specifications, please visit the official Chacon website.