The Arlo Pro 5S 2K is a wire-free security camera system featuring 2K HDR video, color night vision, a built-in spotlight, two-way audio, a 160° diagonal field of view, weather resistance, and a rechargeable battery. It connects to the Arlo Secure app for live streaming, alerts, and cloud recording. Below are key sections for setup, features, installation, operation, and troubleshooting.
Key components: Arlo Pro 5S 2K Camera, Rechargeable Battery, Magnetic Mount, Charging Cable, Power Adapter, Quick Start Guide, and necessary mounting hardware.
| Item | Description |
|---|---|
| Arlo Pro 5S Camera | Main camera unit with integrated spotlight and microphone |
| Rechargeable Battery | Lithium-ion battery for wire-free operation |
| Magnetic Mount | For easy wall or ceiling placement and angle adjustment |
| USB Charging Cable & Adapter | For charging the battery |
| Mounting Screws & Anchors | For securing the mount to various surfaces |
| Quick Start Guide | This manual |
Core functionalities of the Arlo Pro 5S 2K system.
NOTE: Requires a stable Wi-Fi connection and Arlo account for full functionality.
Get your camera online in minutes.
WARNING! Install the mount securely. Do not mount in areas prone to extreme weather or direct high-pressure water spray.
Understanding the camera's physical interface.
Camera Body: Power/Sync Button, Status LED, Microphone, Speaker, Spotlight Lens.
Status LED Indicators: - Solid Amber: Camera is booting up. - Blinking Amber: Camera is in sync mode, ready to pair. - Blinking Blue: Camera is connecting to your network. - Solid Blue: Camera is connected and working normally. - Blinking Amber & Blue: Connection error or firmware update in progress.
Sync Button: Press and hold for 2 seconds to enter sync mode. Press briefly to manually trigger the spotlight.
Control your camera from your smartphone.
Tip: Enable "Rich Notifications" to see a snapshot directly in your phone's alert.
For optimal security coverage.
CAUTION! Do not disassemble the camera. Avoid pointing the camera directly at light sources to avoid lens flare.
Maximizing battery life and charging.
Battery Life: Varies based on usage, recording frequency, and environment. Typical usage lasts 3-6 months.
Charging: 1. Remove the camera from its mount. 2. Open the weather-resistant port cover on the bottom. 3. Connect the USB charging cable. 4. The status LED will glow solid amber while charging and turn off when full.
Power Saving Tips: Optimize motion detection zones, reduce video quality in the app, and schedule "Disarmed" modes when monitoring isn't needed.
WARNING! Use only the provided Arlo charger. Do not use a damaged battery or charging cable.
Keep your camera performing well.
Unmount the camera before cleaning. Use a soft, dry, lint-free cloth to gently wipe the lens and housing. For stubborn dirt, slightly dampen the cloth with water. Do not use chemicals, solvents, or compressed air.
CAUTION! Ensure the weather-resistant port cover is securely closed before remounting outdoors. Store the battery in a cool, dry place if not used for an extended period.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference acceptance. ICES-003 Compliance: Class B digital apparatus. Contains FCC ID: XXXXXXXXX. Contains IC: XXXXXXXXX.
Copyright © 2025 Arlo Technologies, Inc. Arlo, the Arlo logo, and Arlo Secure are trademarks of Arlo Technologies, Inc. For support, visit support.arlo.com or contact 1-800-XXX-XXXX.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Camera won't sync | Wi-Fi/Battery/Distance | Ensure camera is in sync mode (blinking amber); move camera closer to router; charge battery fully. |
| Poor video quality | Wi-Fi signal/Position | Check Wi-Fi strength in app; reposition camera or router; reduce interference from other devices. |
| No motion alerts | App Settings/Battery | Verify Activity Zones and notification settings are enabled; ensure camera mode is "Armed". |
| Battery drains quickly | High activity/Extreme temps | Optimize motion settings; reduce recording frequency; extreme cold reduces battery performance. |
| Can't access live view | Internet/App | Check your phone's internet connection; force close and restart the Arlo Secure app. |
Reset: Press and hold the sync button for 15 seconds until the LED blinks amber rapidly. This restores factory settings.
Support: support.arlo.com | 1-800-XXX-XXXX