Above Height Series Quick Start Manual

The Above Height Series is a premium line of height-adjustable desks and workstations designed for ergonomic comfort and productivity. Featuring electric motor adjustment, programmable height presets, durable construction, and integrated cable management. Below are key sections for safety, features, assembly, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly Instructions 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Accessories 7. Height Adjustment Operation 8. Safety Features 10. Care & Maintenance 11. Regulatory Information 12. Troubleshooting

Features at a Glance

Key components: Electric motor column, Control panel with memory buttons, Desktop surface, Cable management tray, Stability feet with adjustable levelers.

FeatureDescription
Electric motorDual motor system for smooth height adjustment
Control panelUp/down buttons with 4 programmable memory presets
Height rangeAdjustable from 24" to 50" (varies by model)
Weight capacityUp to 300 lbs distributed load
Cable managementIntegrated tray and grommets for organized wiring
Anti-collision systemAutomatic stop when encountering obstacles
Memory presetsStore up to 4 favorite height positions
Child lockSafety feature to prevent unauthorized use
LED indicatorsDisplay current preset and operation status
Power inputStandard 110-120V AC power adapter

Assembly Instructions

Unpack all components and verify contents against packing list.

  1. Attach stability feet: Secure feet to motor column using provided bolts.
  2. Install desktop: Place desktop on motor column and secure with mounting brackets.
  3. Connect control panel: Plug control panel cable into motor unit port.
  4. Install cable management: Attach tray to underside of desktop.
  5. Level the desk: Adjust feet levelers on uneven surfaces.

WARNING! Desk is heavy; use two people for assembly. Ensure all bolts are tightened securely.

First-Time Setup

Connect power and initialize the control system.

  1. Plug into power outlet: Connect power adapter to motor unit and wall outlet.
  2. Initialize height calibration: Press and hold Up and Down buttons simultaneously for 5 seconds.
  3. Set memory presets: Adjust to desired height, press and hold memory button (M1-M4) for 3 seconds.
  4. Configure child lock: Press and hold Lock button for 5 seconds to enable/disable.
  5. Test adjustment: Use Up/Down buttons to verify smooth operation.

CAUTION! Ensure clear path of movement before first adjustment test.

Specifications

Controls and Settings

Control Panel Features: Up/Down buttons, Memory buttons (M1-M4), Lock button, LED display.

Basic Operation: Press Up to raise, Down to lower. Press and hold for continuous adjustment.

Memory Programming: Adjust to desired height > Press and hold memory button until LED flashes > Height saved.

Advanced Settings: Press M1 and M4 simultaneously for 5 seconds to access settings menu (calibration, reset, sensitivity).

Child Lock: Enable/disable by pressing Lock button for 5 seconds. LED indicates lock status.

Connecting Accessories

Monitor arms, CPU holders, keyboard trays, and peripheral devices.

  1. Turn off desk power before installing accessories.
  2. Use provided mounting hardware for compatible accessories.
  3. Distribute weight evenly - do not exceed 300 lb total capacity.
  4. Route cables through management tray and grommets.
  5. Test adjustment after installing heavy accessories.

Tip: Heaviest items should be centered on desktop for optimal stability.

Height Adjustment Operation

Daily use procedures for optimal ergonomics.

  1. Standing position: Press M1 (typically programmed for standing height).
  2. Sitting position: Press M2 (typically programmed for sitting height).
  3. Fine adjustment: Use Up/Down buttons for minor height changes.
  4. Alternate positions: Use M3 and M4 for additional user heights.
  5. Movement during adjustment: Keep clear of moving parts.
  6. Pause function: Release button to stop at any height.
  7. Anti-collision: System automatically stops if obstruction detected.
  8. Auto-return: Optional feature returns to preset after inactivity.

WARNING! Do not place body parts under desk during adjustment. Keep children away from controls.

Safety Features

Anti-collision detection: Automatically reverses direction upon impact. Overload protection: Motor shuts off if weight exceeds capacity. Child lock: Disables controls when activated. Emergency stop: Press both buttons simultaneously to halt movement.

Care & Maintenance

Unplug before cleaning. Wipe surfaces with damp cloth; avoid abrasive cleaners.

  1. Monthly: Check bolt tightness, clean surfaces, inspect cables.
  2. Quarterly: Lubricate moving parts with silicone spray (if applicable).
  3. Annually: Professional inspection recommended for heavy use.

CAUTION! Never spray liquids directly onto control panel or motor unit.

Regulatory Information

UL Listed: Complies with UL 962 for household and commercial use. FCC Part 15: Class B digital device. ETL certified for electrical safety. Meets ANSI/BIFMA standards for office furniture. Copyright © 2025 Above Height Inc. All rights reserved. For support, visit www.aboveheight.com or contact 1-800-555-HEIGHT.

Troubleshooting

SymptomPossible CauseCorrective Action
Desk won't moveNo power/child lockCheck power connection; disable child lock; reset circuit breaker.
Uneven movementUneven floor/loadAdjust leveling feet; redistribute weight on desktop.
Memory not savingProgramming errorRe-program memory positions; perform system reset.
Noisy operationDebris in mechanismClean tracks; check for obstructions; lubricate if recommended.
Control panel unresponsiveLoose connectionCheck control panel cable; restart system; contact support.
Auto-reverse activatesObstruction detectedClear area under desk; check sensor alignment.

Reset Procedure: Unplug for 60 seconds > Plug in > Press M1 and Down simultaneously for 10 seconds.

Service: 1-800-555-HEIGHT; www.aboveheight.com/support

Above Height Series Quick Start Manual © - All Rights Reserved 2025